Effective Date: 10/1/2024
These Terms of Service (the “Agreement”) are entered into by and between Pro Homeworks LLC and the Customer (“You” or “Client”). By engaging in our services, you agree to the following terms and conditions:
1. Refund Policy
All payments made for services are final and non-refundable, except in cases where Pro Homeworks LLC. has explicitly agreed in writing to provide a refund. Refunds will not be issued for dissatisfaction due to subjective opinions regarding the quality or content of the services provided, nor for cancellations that do not meet our cancellation policy requirements.
2. Cancellation Policy
Cancellations must be made in writing and received at least 30 days before the scheduled start date of the service. Cancellations made within 30 days of the scheduled service will be subject to a 50% cancellation fee. No refunds will be issued for cancellations made less than 15 days in advance of the scheduled service.
3. Force Majeure
Pro Homeworks LLC. shall not be liable for any delay or failure to perform its obligations under this Agreement due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, strikes, war, pandemics, government regulations, or failure of suppliers, service providers, or subcontractors. In the event of a force majeure, Pro Homeworks LLC. will use commercially reasonable efforts to reschedule the services at a mutually convenient time.
4. Limitation of Liability
To the fullest extent permitted by applicable law, Pro Homeworks LLC. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the services provided, including but not limited to lost profits, business interruption, or other economic losses. Pro Homeworks LLC.’s total liability under this Agreement, whether in contract, tort, or otherwise, shall not exceed the total fees paid by you for the specific services that gave rise to the claim.
5. No Guarantee
Pro Homeworks LLC. makes no guarantees, representations, or warranties of any kind, express or implied, regarding the results or outcomes of the services provided. The Client acknowledges that results depend on many factors outside of Pro Homeworks LLC.’s control, and as such, no specific outcomes are promised.
6. Dispute Resolution
Any disputes arising under this Agreement shall be resolved through mediation before any legal action is taken. In the event that mediation does not resolve the dispute, it shall be settled through binding arbitration in New York State.
7. Chargebacks
In the event of a dispute or chargeback related to credit card payments, you agree to first attempt to resolve the issue directly with Pro Homeworks LLC.. Unauthorized chargebacks will result in immediate suspension of services and you will be responsible for any fees associated with processing the chargeback, including legal fees and interest.
8. Governing Law
This Agreement shall be governed by and construed in accordance with the laws ofNew York State, without regard to its conflict of law principles.
9. Acceptance
By engaging in services with Pro Homeworks LLC., you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.